Returns & Exchanges
At cravehome, we want you to love every piece you bring into your space. If you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing